ADHD Couples Therapy & Marriage Counseling in NYC

Effective Date: May 14, 2026 | Last Updated: May 14, 2026

ADHD Couples Therapy & Marriage Counseling in NYC (“we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your health information. This page contains our Privacy Policy, our HIPAA Notice of Privacy Practices, our Good Faith Estimate disclosure required by the No Surprises Act, our Telehealth Informed Consent, and our Accessibility Statement.

If you have any questions about this page, please contact us at: info@adhdcouplestherapist.com | https://www.adhdcouplestherapist.com

Table of Contents

Part 1: Privacy Policy

1. Who We Are

ADHD Couples Therapy & Marriage Counseling in NYC is a licensed mental health practice providing specialized couples therapy and individual therapy for adults with ADHD, operating under New York State law. Our clinicians include Travis Atkinson, LCSW, Paul Chiariello, LMSW, and Tiffany Goldberg, LMSW.

Website: https://www.adhdcouplestherapist.com
Contact: info@adhdcouplestherapist.com

2. Information We Collect

Information You Provide Directly

When you use our website, contact us, or inquire about services, we may collect:

  • Contact information: name, email address, phone number
  • Inquiry content: information you share in contact forms, emails, or scheduling requests
  • Scheduling information: appointment preferences, availability
  • Payment information: billing details processed through secure third-party payment processors (we do not store full credit card numbers)

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect:

  • Log data: IP address, browser type, pages visited, time and date of visits, referring URL
  • Cookies and similar technologies: session cookies for website functionality, analytics cookies (see Section 5 below)
  • Device information: device type, operating system

We do not collect Protected Health Information (PHI) through our website. PHI shared during the clinical intake and therapy process is governed by our HIPAA Notice of Privacy Practices (Part 2 of this document), not this general privacy policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Provide and improve our therapy services
  • Process payments and maintain billing records
  • Send appointment reminders and administrative communications
  • Comply with legal and regulatory obligations
  • Analyze website usage to improve our site and services
  • Protect the security and integrity of our practice

We will never use your information for marketing purposes without your explicit consent. We do not sell, rent, or trade your personal information to third parties.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

  • Service providers: We use trusted third-party vendors (e.g., scheduling platforms, payment processors, email services) who are contractually bound to protect your information and use it only to provide services on our behalf.
  • Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our practice, clients, or others.
  • Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided to you.
  • With your consent: We may share information for other purposes with your explicit written consent.

5. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to enhance your experience. We use:

  • Essential cookies: Required for the website to function (e.g., session management). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These collect anonymized, aggregated data.
  • Functional cookies: Remember your preferences to improve your experience.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use our website. Note that blocking all cookies may affect some website functionality.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure, HIPAA-compliant platforms for clinical communications and electronic health records
  • Access controls limiting staff access to information on a need-to-know basis
  • Regular security assessments and updates

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Clinical records are retained in accordance with New York State law, which requires retention of adult patient records for a minimum of six (6) years from the date of the last service, or three (3) years after the patient turns 18, whichever is longer.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access: Request a copy of the personal information we hold about you
  • Right to correction: Request correction of inaccurate or incomplete information
  • Right to deletion: Request deletion of your personal information, subject to legal and regulatory requirements
  • Right to restrict processing: Request that we limit how we use your information
  • Right to data portability: Receive your information in a portable format
  • Right to object: Object to certain uses of your information

To exercise any of these rights, please contact us at info@adhdcouplestherapist.com. We will respond within 30 days. Note that some requests may be limited by our legal obligations or the nature of our professional relationship.

9. Children’s Privacy

Our services are intended for adults (18 years and older). We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

ADHD Couples Therapy & Marriage Counseling in NYC
Email: info@adhdcouplestherapist.com
Website: https://www.adhdcouplestherapist.com

Part 2: HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Legal Duty

We are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of Privacy Practices. PHI includes any information that identifies you and relates to your past, present, or future physical or mental health condition, treatment, or payment for treatment.

We are required to abide by the terms of this Notice currently in effect and to notify you following a breach of unsecured PHI.

How We May Use and Disclose Your Health Information

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your treatment. For example, we may share relevant information with other healthcare providers involved in your care, with your written authorization, to ensure continuity and coordination of services.

Payment

We may use and disclose your PHI to obtain payment for services rendered. For example, we may submit claims to your insurance company or provide billing information to a payment processor.

Healthcare Operations

We may use and disclose your PHI for our healthcare operations, including quality improvement activities, training, licensing, and administrative functions necessary to run our practice.

Other Permitted Uses and Disclosures

We may also use or disclose your PHI without your authorization in the following circumstances permitted or required by law:

  • Required by law: When required by federal, state, or local law
  • Public health activities: For public health reporting as required by law
  • Abuse or neglect: To report suspected abuse, neglect, or domestic violence
  • Health oversight: For activities authorized by law, such as licensing board audits
  • Judicial/administrative proceedings: In response to a court order or subpoena
  • Law enforcement: In limited circumstances required by law
  • Coroners and medical examiners: As authorized by law
  • Serious threats to health or safety: To prevent or lessen a serious and imminent threat to your health or safety or the health or safety of another person
  • Specialized government functions: For military, national security, or intelligence activities as authorized by law

Special Protections for Mental Health Information

As a mental health practice, we are subject to additional protections for mental health records under New York State law, which in many cases provides greater privacy protections than HIPAA. Specifically:

  • Mental health treatment records generally require your written authorization before disclosure, even to other healthcare providers, except in emergencies
  • Psychotherapy notes (a clinician’s personal notes about a therapy session) are afforded the highest level of protection and require your specific authorization for disclosure, except in limited circumstances
  • Information about substance use disorder treatment, HIV/AIDS status, and domestic violence is subject to heightened protection under applicable federal and state laws

Uses and Disclosures Requiring Your Written Authorization

Other than the exceptions listed above, we will only use or disclose your PHI with your written authorization. You have the right to revoke your authorization at any time, in writing. Revocation will not affect uses and disclosures already made in reliance on your authorization.

Your Rights Regarding Your Health Information

You have the following rights with respect to your PHI:

  • Right to inspect and copy: You have the right to inspect and receive a copy of your health information, with limited exceptions. We may charge a reasonable fee for copies.
  • Right to amend: You have the right to request amendment of your health information if you believe it is incorrect or incomplete. We may deny your request in certain circumstances.
  • Right to an accounting of disclosures: You have the right to receive an accounting of certain disclosures we have made of your PHI during the past six years.
  • Right to request restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI. We are not required to agree to all requested restrictions.
  • Right to request confidential communications: You have the right to request that we communicate with you through alternative means or at alternative locations.
  • Right to a paper copy of this notice: You have the right to receive a paper copy of this Notice of Privacy Practices upon request.
  • Right to be notified of a breach: You have the right to be notified if a breach of your unsecured PHI occurs.

How to Exercise Your Rights

To exercise any of these rights, please submit a written request to us at info@adhdcouplestherapist.com. We will respond within 30 days of receiving your request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. To file a complaint with us, contact: info@adhdcouplestherapist.com.

To file a complaint with HHS: www.hhs.gov/ocr/privacy/hipaa/complaints | 1-800-368-1019

We will not retaliate against you for filing a complaint.

Changes to This Notice

We reserve the right to change the terms of this Notice and to make the new notice provisions effective for all PHI that we maintain. We will post a revised notice on our website and make copies available upon request.

Part 3: Good Faith Estimate: Your Rights Under the No Surprises Act

Under the law (Section 2799B-6 of the Public Health Service Act, effective January 1, 2022), healthcare providers, including mental health providers, are required to give uninsured or self-pay patients a Good Faith Estimate of the cost of services before those services are provided.

What Is a Good Faith Estimate?

A Good Faith Estimate is a written statement of the expected costs of non-emergency health care services, including mental health services. It is provided so you can make an informed decision about your care.

Who Receives a Good Faith Estimate?

You have the right to receive a Good Faith Estimate if:

  • You are uninsured (do not have health insurance), or
  • You choose to pay out-of-pocket (self-pay) and do not plan to use your insurance for our services

What Will Be Included in Your Good Faith Estimate?

Before you begin services, we will provide you with a written Good Faith Estimate that includes:

  • The expected cost of each service or item
  • Service codes (CPT/ICD-10 codes) for the services
  • Provider name and National Provider Identifier (NPI)
  • Facility name and NPI (if applicable)
  • Diagnosis codes expected for the course of treatment
  • Expected number of sessions or treatment duration (to the best of our ability to estimate)

Our Standard Session Fees

Our current standard fees for self-pay clients are provided during your free 15-minute initial consultation. Fees are subject to change; any changes will be communicated to you with reasonable advance notice. A personalized Good Faith Estimate will be provided before your first paid session.

Your Protections Under the No Surprises Act

  • You have the right to receive a Good Faith Estimate in writing at least 1 business day before your scheduled service (if the service is scheduled at least 3 business days in advance)
  • Make sure to save a copy or take a photo of your Good Faith Estimate
  • If your final bill is at least $400 more than your Good Faith Estimate for any provider or facility, you can dispute the bill
  • For questions or to initiate a dispute, visit www.cms.gov/nosurprises or call 1-800-985-3059

The Good Faith Estimate is not a contract and does not require you to obtain the listed services or obligate you to pay the estimated amounts. Actual costs may differ based on the services you receive.

For questions about your Good Faith Estimate, please contact us at info@adhdcouplestherapist.com.

Part 4: Telehealth Informed Consent

All of our services are provided via telehealth (video-based therapy). Before beginning telehealth services, clients are required to complete a formal Informed Consent for Telehealth document during the intake process. The following provides a summary of key information about our telehealth services.

What Is Telehealth?

Telehealth refers to the delivery of mental health services using electronic communication technologies, including secure video conferencing. We provide telehealth services to individuals and couples located in New York State.

Benefits of Telehealth

  • Convenient access to care from the comfort and privacy of your home or other location
  • Eliminates travel time and geographic barriers
  • Increased scheduling flexibility
  • Continuity of care during illness, inclement weather, or other circumstances that prevent in-person attendance

Risks and Limitations of Telehealth

While telehealth is effective and clinically appropriate for most couples therapy and individual therapy services, there are some risks and limitations to be aware of:

  • Technology failures: Internet interruptions, power outages, or technical difficulties can disrupt a session
  • Confidentiality risks: Sessions must be conducted in a private location; therapists cannot control the security of your internet connection or home environment
  • Clinical limitations: Telehealth may not be appropriate for all clinical presentations, particularly those involving active crisis, severe psychiatric conditions, or needs that require in-person assessment or intervention
  • Emergencies: In the event of a mental health emergency during a telehealth session, your therapist may need to contact local emergency services at your location. It is essential that you provide a current address and emergency contact before beginning services.

Confidentiality in Telehealth

We use HIPAA-compliant video platforms for all telehealth sessions. Our clinicians conduct sessions from private, secure locations. You are responsible for ensuring your location is private during sessions. Do not conduct telehealth sessions from public spaces, shared work environments, or any location where you may be overheard without your consent.

Licensure and Jurisdiction

Our clinicians are licensed in New York State. Telehealth services are provided to clients located in New York State at the time of service. If you travel outside of New York, please notify your therapist before your session, as licensure laws vary by state and may affect your therapist’s ability to provide services while you are in another jurisdiction.

Technology Requirements

To participate in telehealth sessions, you will need:

  • A device with a camera, microphone, and speaker (computer, tablet, or smartphone)
  • A reliable internet connection (minimum 5 Mbps recommended for video quality)
  • A private, quiet location free from interruptions
  • The video platform link provided by your therapist

Emergency Protocol

Telehealth is not appropriate for mental health emergencies. If you are experiencing a psychiatric emergency, including thoughts of suicide, self-harm, or harm to others, please:

  • Call 911 or go to your nearest emergency room
  • Call or text the 988 Suicide & Crisis Lifeline (call or text 988)
  • Text HOME to 741741 (Crisis Text Line)

Your therapist will discuss emergency protocols with you during your intake and will obtain your current address and emergency contact before beginning services.

Part 5: Accessibility Statement

ADHD Couples Therapy & Marriage Counseling in NYC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for all visitors and apply relevant accessibility standards.

Our Commitment

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as set forth by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Technical Specifications

Our website relies on the following technologies for conformance with WCAG 2.1:

  • HTML5
  • CSS3
  • JavaScript
  • WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications)

Known Limitations

While we strive for full accessibility compliance, we recognize that some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to address these areas. Known limitations include:

  • Some older images may not have complete alternative text descriptions
  • Some third-party embedded content (e.g., scheduling tools, forms) may not be fully accessible, as they are controlled by external providers
  • PDF documents linked from our site may not be fully optimized for screen readers

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier or have difficulty accessing any part of our site, please contact us:

Email: info@adhdcouplestherapist.com
Website: https://www.adhdcouplestherapist.com/contact/

We aim to respond to accessibility feedback within 2 business days. If you need the information on this website in an alternative format or need other accommodations, please contact us and we will do our best to assist you.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the relevant accessibility enforcement authority. In the United States, the Department of Justice enforces the Americans with Disabilities Act (ADA). For more information, visit www.ada.gov.

This accessibility statement was prepared on May 14, 2026.